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The Simons members:
free shipping on purchases of $50 or more* and free returns

Shipping

Your package is in good hands

Free ship-to-store service

You can have your online order shipped to the store location of your choice free of charge. It usually takes 4 to 7 business days. You'll receive an email when your package has arrived at the store and is ready to be picked up. A photo ID will be required when you come to collect your order.

The Simons members, get:

  • 2x the
    points on your online orders that are shipped to store.
  • 2x the
    points on a purchase made the same day at a store location when returning an online order in store.

Please note: Online-only items cannot be shipped to store and can only be returned online. The double-the-points promotion is for a limited time and excludes direct orders.

Free shipping on purchases of Can$100 or more*

This offer is valid in Canada only, on merchandise ordered via the website excluding taxes and gift cards. A Can$10 shipping fee will be applied to orders with a value below the amount required to take advantage of the free shipping offer.

*A shipping surcharge may apply to certain items based on their size, weight, and destination. These fees are independent of the free shipping offer.

Free shipping on purchases of Can$25 or more*

This offer is valid in Canada only, on merchandise ordered via the website excluding taxes and gift cards. A Can$10 shipping fee will be applied to orders with a value below the amount required to take advantage of the free shipping offer.

*A shipping surcharge may apply to certain items based on their size, weight, and destination. These fees are independent of the free shipping offer.

Free shipping on purchases of Can$50 or more*

This offer is valid in Canada only, on merchandise ordered via the website excluding taxes and gift cards. A Can$10 shipping fee will be applied to orders with a value below the amount required to take advantage of the free shipping offer.

*A shipping surcharge may apply to certain items based on their size, weight, and destination. These fees are independent of the free shipping offer.

Free shipping on purchases of Can$50 or more* for The Simons members

Free shipping on purchases of Can$75 or more* for non-members.

This offer is valid in Canada only, on merchandise ordered via the website excluding taxes and gift cards. A Can$10 shipping fee will be applied to orders with a value below the amount required to take advantage of the free shipping offer.

*A shipping surcharge may apply to certain items based on their size, weight, and destination. These fees are independent of the free shipping offer.

Take advantage of free delivery for a limited time

This promotion applies everywhere in Canada.

*A shipping surcharge may apply to certain items based on their size, weight, and destination. These fees are independent of the free shipping offer.

Your package is in good hands

Orders are shipped by Canada Post* and delivered anywhere in Canada. You choose the address that works best for you (your home or office or the home of a friend or family member) and we do the rest!

Once your order has been shipped, you can track it using Canada Post's online tracking tool.

Please note that orders cannot be shipped to P.O. boxes.

*Another shipping company may be used to ship online-only items. Please note that these items are only available for home delivery.

Standard delivery time of 4 to 7 business days in Canada.

That's all we need to ship and deliver your order.
For the Ship to Store service, it should also normally take 4 to 7 business days.

The virtual gift card will be sent in less than an hour if:

  • No delivery date is selected.
  • Your bag contains no other items.

Delivery times for certain online-only items could be longer.

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