Delivery information

FREE DELIVERY WITH PURCHASES OF Can$100 OR MORE*

*This offer is valid in Canada only, on merchandise ordered via the website excluding taxes and gift cards. Only Can$4.99 for all other orders less than Can$100 in Canada and Can$10 flat fee for shipping to the United States.

FREE DELIVERY WITH PURCHASES OF Can$100 OR MORE*

*This offer is valid in Canada only, on merchandise ordered via the website excluding taxes and gift cards. Only Can$4.99 for all other orders less than Can$100 in Canada and Can$10 flat fee for shipping to the United States.

Enjoy free delivery with purchases of Can$50 or more to Canada*.

*This offer is valid in Canada only, on merchandise ordered via the website excluding taxes and gift cards. Only Can$4.99 for all other orders less than Can$100 in Canada and Can$10 flat fee for shipping to the United States.

Take advantage of free delivery for a limited time.

This promotion also apply for shipping to the United States.

Your package is in good hands.

Orders are shipped by Canada Post* and delivered anywhere in Canada and are shipped by USPS* for 48 contiguous states in the United States. You choose the address that works best for you (your home or office or the home of a friend or family member) and we do the rest!

Once your order has been shipped, you can track it using Canada Post's online tracking tool.

Please note that orders cannot be shipped to P.O. boxes.

*Another shipping company may be used to ship online-only items. Please note that these items are only available for home delivery.

Orders are delivered in 4 to 7 business days in Canada*.

That's all we need to ship and deliver your order.
*Please note that delivery takes 10 business days in the United States.
For in-store pick up, you must allow for the 4 to 7 business days. Please note that you may be required to provide identification upon delivery of the order. The Simons members, get 2x the points on your online orders delivered in store, with the exception of direct orders and online-only items. Only for a limited time.
The delivery of a virtual gift card by e-mail is made within 3 business days.

Delivery times for certain online-only items could be longer.