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FREE SHIPPING ON PURCHASES OF Can$100 OR MORE*
This offer is valid in Canada only, on merchandise ordered via the website excluding taxes and gift cards.
Only Can$10 for all other orders less than Can$100 in Canada.
*A shipping surcharge may apply to certain items based on their size, weight, storage location, or destination. These fees are independent of the free shipping offer.
The shipping time is 4 to 7 business days. (Please note the shipping time for certain online-only items could be longer.)
FREE SHIPPING ON PURCHASES OF Can$25 OR MORE*
This offer is valid in Canada only, on merchandise ordered via the website excluding taxes and gift cards.
Only Can$10 for all other orders less than Can$25 in Canada.
*A shipping surcharge may apply to certain items based on their size, weight, storage location, or destination. These fees are independent of the free shipping offer.
The shipping time is 4 to 7 business days. (Please note the shipping time for certain online-only items could be longer.)
FREE SHIPPING ON PURCHASES OF Can$50 OR MORE*
This offer is valid in Canada only, on merchandise ordered via the website excluding taxes and gift cards.
Only Can$10 for all other orders less than Can$50 in Canada.
*A shipping surcharge may apply to certain items based on their size, weight, storage location, or destination. These fees are independent of the free shipping offer.
The shipping time is 4 to 7 business days. (Please note the shipping time for certain online-only items could be longer.)
FREE SHIPPING ON PURCHASES OF Can$50 OR MORE* FOR THE SIMONS MEMBERS
Free shipping on purchases of Can$75 or more* for non-members.
This offer is only valid in Canada on merchandise ordered via the website and excludes taxes and gift cards.
A Can$10 shipping fee will be applied to orders with a value below the amount required to take advantage of the free shipping offer.
*A shipping surcharge may apply to certain items based on their size, weight, storage location, or destination. These fees are independent of the free shipping offer.
The shipping time is 4 to 7 business days. (Please note the shipping time for certain online-only items could be longer.)
FREE SHIPPING FOR A LIMITED TIME
This offer is valid everywhere in Canada.
The shipping time is 4 to 7 business days. (Please note the shipping time for certain online-only items could be longer.)
*A shipping surcharge may apply to certain items based on their size, weight, storage location, or destination. These fees are independent of the free shipping offer.
FREE RETURNS** FROM ANYWHERE IN CANADA FOR THE SIMONS MEMBERS
For non-members, a fee of Can$9.99** plus tax will be applied to each return request.
**A return surcharge may apply to items based on their size, weight, storage location, or the distance they must travel. These fees are independent of the free returns offer for members and are in addition to the Can$9.99 base fee for non-members.
Online return requests totalling less than Can$10 before tax will not be accepted.
You can also return items in store, except for online-only items and non-refundable items.
Shipping fees and shipping surcharges are non-refundable.
Non-refundable items: products that are marked as non-refundable are ineligible for refund or exchange, both in store and online.
CONTACT US
If you have any questions, contact one of our customer service agents by calling us toll-free at 1-877-666-1840.
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