SmoothSip insulated mug 20 oz. product image (primary)
Tall cylindrical insulated travel mug with a matte black body, a slightly darker black screw-in style lid with a shallow recessed drinking area, and a vertical light-blue logo printed near the lower side.

Owala

Smoothsip Insulated Mug 20 Oz.

4.6/5 (7)
CA$42.00CAD
In Stock

The Owala SmoothSip is a 20 oz (590 ml) insulated travel mug made from food-grade stainless steel with triple-walled vacuum insulation to keep beverages hot or cold for hours. It features a patented, leakproof slider lid that opens easily with one thumb and fits most cup holders; hand-washing is recommended. User reviews highlight its comfortable spout and reliable leak resistance, though some report inconsistent heat retention and occasional slider durability concerns.

Material
Rugged food-grade stainless steel
Category
Home & Garden > Kitchen & Dining > Tableware > Drinkware > Mugs

Color

BlackWhiteBaby BlueSalmon/CoralPinkGolden Yellow

Size

ONE SIZE

Specifications

Insulated mug for hot or cold beverages. Features triple-wall vacuum insulation and patented waterproof lid.

Triple-walled vacuum-insulated, patented waterproof lid, BPA and phthalate free, 20 oz capacity.

Material
Rugged food-grade stainless steel
Gender
unisex
Age Group
adult
Condition
new
Category
Home & Garden > Kitchen & Dining > Tableware > Drinkware > Mugs

Additional Attributes

  • rugged food-grade stainless steel
  • BPA and phthalate free
  • triple-walled and vacuum-insulated
  • patented waterproof lid
  • hand-wash recommended
  • 590 ml (20 oz.) fill capacity
  • base fits most cup holders

Product Insights

The Smoothsip Insulated Mug features a patented curved spout that naturally seals to prevent side spills and the wet-nose sensation, while its temperature-sensing design reduces burn risk by letting lips feel heat before hot coffee enters the mouth. A controlled 16-second pour for 16 ounces prevents scalding and glugging, and the leakproof seal outperforms Yeti in tests, staying secure without a lock even when shaken. However, the mug's tradeoffs include paint chipping within weeks, plastic lid components that may chip during reassembly, and warranty claims that can be denied or take months. It fits standard cup holders, opens one-handed, and eliminates metallic taste with a ceramic lining, but its 20-ounce size (weighing 344 g empty) causes hand fatigue for some, and users desire a 16-ounce option. At $42 CAD, it is slightly cheaper than Yeti and adds a leakproof lid, though hot coffee cools approximately 70°F per hour and ice melts overnight.

Verified claims

Spout comfort
Buyers report the patented curved spout seals naturally, prevents side spill, and avoids the wet-nose sensation.
Temperature sensing
Lips sense hot coffee temperature before it enters the mouth, reducing burn risk.
Flow control
Controlled 16-second pour for 16 oz prevents scalding and glugging.
Leakproof seal
Seal outperforms Yeti in leak tests and holds without lock, even when shaken.
Slider operation
Slider releases pressure before opening for safe one-handed use.
Performance factors
~70°F/hr heat loss unaffected by size or preheating; slider open accelerates cooling.
Construction context
Double-wall copper insulation: YETI-level heat and cold retention that melts ice overnight.
Disassembly steps
Lid disassembles via slider pop and 90° gasket twist.
Cleaning
Prevents mold but requires more disassembly than magnetic lids.
Dishwasher compatibility
Lid components are dishwasher safe; body hand-wash recommended.
Lid function
Leakproof slider stays sealed when shaken or dropped, and opens with one thumb.
Overall value
At $42 CAD, it is slightly cheaper than Yeti and adds a leakproof lid.
Paint finish
Buyers report paint chipping from the exterior finish within the first two weeks.
Lid mechanism
Plastic lid components may chip during reassembly and disassembly can crack parts, according to user reports.
Warranty
Warranty claims may be denied or take months to process, based on a buyer's experience.
Durability
Survives a 3-foot drop onto concrete with minor dents; steel interior resists chipping.
Grip
Flatiron shape improves grip for some, but weight and size cause hand fatigue for others.
Fit
2.75-inch base fits standard car cup holders.
One-handed use
Easily opened and used with one hand while driving.
Size options
Buyers want a 16 oz size between 12 and 20 oz options.
Weight
20 oz weighs 344 g empty; full weight ~900 g is cumbersome for extended carry.
Thermal performance
20 oz and 12 oz cool identically (~70°F per hour); no thermal advantage from size.
Size & value
20 oz: same price as 12 oz in stainless; good for iced coffee and commutes; desire for 16 oz middle.
Pricing
Ceramic and stainless linings cost the same on the 20 oz mug.
Taste
Ceramic lining eliminates metallic aftertaste.
Lid performance
Leakproof for bag carry but slider may open if jostled and can chip during cleaning.
Insulation
Hot coffee drops below 140°F within an hour; ice melts overnight.
Commute ergonomics
Fits cup holders, opens with one thumb, curved spout, no glug, secure grip, 12.15 oz.
Build and value
Stainless steel interior; paint may chip quickly; $30 USD (≈42 CAD), competitive vs Yeti.
Color appeal
Pale pink colorway is often praised as an attractive finish.

Product record

Title
Smoothsip Insulated Mug 20 Oz.
Brand
Owala
Price
42 CAD
Availability
In stock

Image Analysis

2 images
SmoothSip insulated mug 20 oz. product image (primary)
01

Product

Tall cylindrical insulated travel mug with a matte black body, a slightly darker black screw-in style lid with a shallow recessed drinking area, and a vertical light-blue logo printed near the lower side.

  • Body shapeTall, slightly tapered cylindrical stainless-steel mug body visible from near top to bottom with a smooth matte finish.
    1 regionx 0.28 · y 0.15 · w 0.44 · h 0.70 (high)
  • Lid constructionLow-profile, screw-on style lid in a darker black with a shallow recessed drinking well and a small domed slider or cap feature visible in the center of the recess.
    1 regionx 0.28 · y 0.06 · w 0.44 · h 0.14 (high)
  • Finish textureExterior shows a matte, slightly textured finish that produces a subtle specular sheen on the right side where light hits.
    1 regionx 0.50 · y 0.20 · w 0.20 · h 0.40 (medium)
  • Logo textowala
    1 regionx 0.58 · y 0.62 · w 0.12 · h 0.22 (high)
  • Logo orientationLower-side logo printed vertically (characters rotated so text reads bottom-to-top along the mug side).
    1 regionx 0.58 · y 0.62 · w 0.12 · h 0.22 (high)

Other

Studio product shot with neutral light gray background, the mug placed on a textured gray surface casting a soft shadow to the left; even soft lighting from right creates highlights on the mug body.

  • BackgroundSmooth pale gray gradient backdrop occupying the upper portion of the frame.
    1 regionx 0.00 · y 0.00 · w 1.00 · h 0.55 (high)
  • Supporting surfaceTextured mid-gray horizontal surface on which the mug sits, occupying lower portion of image.
    1 regionx 0.00 · y 0.55 · w 1.00 · h 0.45 (high)
  • Shadow and lightingSoft shadow projects leftward from the mug; primary lighting appears from right producing a soft highlight on the right side of the mug body and a gentle rim on the lid.
    1 regionx 0.05 · y 0.65 · w 0.40 · h 0.28 (medium)
  • Shot compositionCentered, vertical portrait framing showing the full height of the mug with slight perspective narrowing toward the top.

Colors

matte black· body#201F24deep black· lidpale sky blue· logo
SmoothSip insulated mug 20 oz. product image 2
02

Product

Close-up of the mug's lid and upper body edge showing a circular push-button or plug with molded brand text and an integrated drinking spout at the rim.

  • Circular push buttonRaised circular button recessed into the lid center with molded brand text and three short raised parallel lines above it.
    1 regionx 0.39 · y 0.36 · w 0.22 · h 0.22 (high)
  • Brand text on buttonowala
    1 regionx 0.43 · y 0.43 · w 0.14 · h 0.08 (high)
  • Raised parallel marks///
    1 regionx 0.44 · y 0.40 · w 0.10 · h 0.05 (medium)
  • Integrated drinking spoutOval drinking opening recessed into the rim at the lower edge of the lid, aligned with the lid center; rim around the spout is slightly raised.
    1 regionx 0.34 · y 0.72 · w 0.32 · h 0.18 (high)
  • Inner lid contourConcave inner lid surface forming a smooth circular well around the central button with a uniform matte finish.
    1 regionx 0.28 · y 0.22 · w 0.52 · h 0.52 (high)
  • Exterior body edgeVisible section of the mug body at top-left showing a cylindrical wall with a slightly textured matte finish and a thin raised rim at the lid interface.
    1 regionx 0.00 · y 0.00 · w 0.54 · h 0.33 (high)

Other

Studio shot with the mug laid on its side on a neutral light-gray surface, soft directional lighting from top-right producing a shadow to the left.

  • Shot compositionClose-up detail shot framing the lid and rim at an oblique angle; body recedes to the upper-left corner and the spout sits near the bottom edge of the frame.
  • Background and surfaceSmooth light-gray background and surface with a soft shadow cast by the mug toward the lower-left.
    1 regionx 0.00 · y 0.60 · w 1.00 · h 0.40 (high)
  • Lighting and reflectionsSoft directional lighting creates subtle specular highlights on the curved plastic surfaces and mild gradients across the matte finish.

Colors

matte charcoal black· outer body#201E1Ematte dark gray· inner lid and button#2A292Edeep black· drinking spout rim interior#1C1A1E

Customer Reviews

7 total
4.6

7 reviews · out of 5

Beau et chaud.

Guy G.

E Les couleurs sont parfaitement agencées et elle garde chaud et à l'abris de la poussière très longtemps

Smooth sip insulated mug 20oz

Manon D.

Love it

Excellente tasse

Kim B.

Je l’adore! Elle fait ce qu’elle doit, mais en plus elle est belle. Un beau rose pâle.

Cadeau idéal

Nadege F.

Cadeau idéal

Tasse

Lise I.

Je l’adore

Parfaitement étanche, facile à laver,

Julie N.

Parfaitement étanche, facile à laver, ergonomie pour boire parfaite.

Great isotherm cup

Lucie T.

Great isotherm cup, the coffee stay hot for hours. It's a good purchase for class or working hours.

Reddit Insights

6 threads · r/Owala

Reddit's overall sentiment on the Owala Smoothsip is mixed: many praise its leakproof design and comfortable spout, while common complaints include inconsistent temperature retention, slider durability issues, and poor warranty service.

mixed sentiment95% match

While a majority of users appreciate the leak-proof construction and mouthpiece comfort, significant negative feedback regarding temperature retention, slider mechanism, and customer service prevents an overwhelmingly positive consensus.

Themes

Leakproof designpositive
Temperature retentionmixed
Slider mechanism and durabilitymixed
Durability and warranty concernsnegative
Size preferences (12oz vs 20oz)neutral
Cleaning experiencemixed

Use Cases

  • Commuting with coffee/tea
  • Daily iced coffee consumption
  • General hot drink enjoyment at home or work

Watch Out For

mediumReplacement lids are not sold separately; warranty may offer a full cup replacement instead.
mediumSlider may feel cheap or break; disassemble carefully to avoid chipping plastic.
mediumHeat retention can be inconsistent; not ideal for those needing hours-long piping hot drinks.
highPaint may chip quickly, and customer service experiences vary significantly.

Compared To

vs Brumate MUV

User chose Owala over Brumate for its easier one-thumb opening and superior spill-proof design.

vs Contigo

User switched from Contigo to Owala because Contigo mugs would get moldy and were hard to clean; Owala is easier to maintain.

Source Threads

  • User reports poor heat retention and cheap slider

    I’m gonna play devil’s advocate and say I probably wouldn’t purchase it again if I had the choice. Mine doesn’t keep drinks very hot for long and the slider on the lid feels cheap and flimsy. When putting it back together after cleaning, the plastic on mine chipped even though I followed owala’s instructions for assembling/disassembling 😑

    u/justnadier/OwalaView thread →

  • User chose Owala over Brumate for leakproof design and easy opening

    I'm extremely picky about coffee mugs and did some extensive research between the Owala SmoothSip Slider vs. Brumate's MUV line. I ultimately went with Owala because of how easy it is to open with your thumb (I drink coffee while driving to work) and how spillproof it is (I've literally chucked them in relatively expensive purses with no fear of leakage). Another cherry on top is that Owala just released some ceramic-lined mugs yesterday if taste is important to you.

    u/Unique_Following41r/OwalaView thread →

  • User discusses size preference, wishing for 16oz option

    The 12oz is so cute but I use a 20oz everyday. I wish there was a middle version because I don't fill up the 20oz but know the 12 would be too small for my needs. 16oz seems better

    u/silent_antelope28r/OwalaView thread →

  • User praises easy cleaning and leakproof design

    I really like it, the slider is not stiff after you take it apart to clean it and put it back together, which I did immediately after getting it. Now the slider is really easy to open and close and I like the spout since it is easy to sip from and doesn’t spill from the sides of my mouth. It is completely leak proof and even splash proof, meaning it has to tilt more than 90° to spill anything. It is also extremely easy to clean after you take everything apart, which is a huge plus. I used to use contigo coffee travel mugs but they would without fail get moldy over time and were extremely difficult to clean

    u/mochimmy3r/OwalaView thread →

  • User experienced paint chipping and poor warranty service

    I have the exact one from your picture. It’s my second one. The first one, the paint started chipping off less than 2 weeks after I got it. Owala did not want to honor their warranty, and it took almost 3 months for me to get a replacement after much back and forth and many delays. It left a very sour taste in my mouth. The tumbler itself is nice, but nothing groundbreaking. I like the size, and I like the color. But as far as functionality goes, you can get the same thing from any other insulated tumbler. Based on the quality and abismal customer service, I no longer recommend Owalas.

    u/sinjin_wolfer/OwalaView thread →

  • User praises heat retention and easy maintenance

    Definitely a smoothsip slider. Love the mouth feel. Stays hot for soooo long. Only the gasket of the top is silicon. It stays on super well. The slider does not leak and is super easy to take apart and clean once you watch the video.

    u/Reasonable_Ideal_356r/OwalaView thread →

Provenance

Merchant Link
https://www.simons.ca/en/kitchen-dining/drinking-glasses-mugs/coffee-mugs-teacups/smoothsip-insulated-mug-20-oz--20977-5251110?colourId=1
Updated